Customer Service and Shipping
At QuickByte Productions (and Flyfishing-Gifts.Com), we realize service and shipping are just as important as the gift items themselves, especially to customers placing their first Internet order. Be assured Flyfishing-Gifts.Com delivers excellent customer service and a range of shipping options to both U.S. and worldwide customers. For answers to any questions you might have, please click on the link below.
Flyfishing-Gifts.Com shipping policy
How do I pay for my order?
Flyfishing-Gifts.Com accepts Visa, MasterCard, and American Express, as well as checks or money orders denominated in U.S. Dollars as payment for all orders.
You Can Pay Online:
Credit Card Transactions are Safe at Flyfishing-Gifts.Com. In an article by Rob Pegoraro in The Washington Post's "Fast Forward" magazine, spokesmen for MasterCard International and AT&T's Universal Card acknowledged that they knew of no cases of Internet credit card fraud. Statistically, it's much safer to use your credit card on the Web than to use it in a restaurant or department store.
At Flyfishing-Gifts.Com, we think that's good news, but we still take every possible precaution to protect the integrity of your credit card information.
Flyfishing-Gifts.Com offers you the choice of using the Netscape Secure Commerce Server, which encrypts any information you type in. You can safely enter your entire credit card number on the secure server, and it cannot be read in transit.
Remember, if you choose the secure server, all the information you enter on the order form--name, address, phone number, etc. is safely encrypted.
Don't Want to Pay Online? You Can Pay "Offline":
There are two ways you can order from Flyfishing-Gifts.Com without having to enter your complete credit card number on the Web:
- Paying by check or postal money order You can select "pay by check" on the order form, and send Flyfishing-Gifts.Com a personal check or postal money order in U.S. dollars for the amount of your order. Paying by check does slow down your order somewhat, as Flyfishing-Gifts.Com doesn't process your order until your check is received, and we don't ship to you until your funds clear. If you are in the United States, paying by personal check typically delays your order about seven to ten days.
- Calling or faxing your card number Flyfishing-Gifts.Com has a way for you to use your credit card without ever having to enter the complete number on the Internet. When filling out the order form, you can enter just the last five digits and the expiration date of your credit card on the order form. This gives us a way to track your order but guarantees your security. Then you can call or fax us the rest of your credit card number. You can do this even if you can't use our secure server, and your credit card number will be totally protected.
- (888) 536-0100 (toll-free in the USA and Canada)
- (303) 322-3174 (outside the USA and Canada)
- Fax: (303) 399-3853
Where does Flyfishing-Gifts.Com Keep My Personal Information?
To give you an additional layer of security, all credit card numbers are stored on a computer that is not connected to the Internet. After you type it in, fax it in, or call it in, your complete credit card number is transferred to this secure machine across a proprietary one-way interface. This computer is not accessible by network or modem, and the number is not stored anywhere else.
Flyfishing-Gifts.Com does not now sell or rent our list of customers to anyone. If you would like to make sure they never sell or rent information about you to third parties, just send a blank e-mail message to firstname.lastname@example.org.
Curt Brogren--QuickByte Productions
This page was last updated 5/9/2007 3:20 pm
©Copyright QuickByte Productions 2003 all rights reserved.